Privacy Policy – Luxe Shine Auto
Your privacy is important to us.
At Luxe Shine Auto, we are dedicated to respecting and protecting your personal information while delivering premium detailing and auto care services. This Privacy Policy explains how we collect, use, and safeguard your data during your interaction with our website and services.
1. What Information We Collect
We may collect certain personal data when you contact us or use our website:
- Contact details: your full name, email address, phone number.
- Information about your interest in our auto detailing services or any specific requests related to your vehicle.
- Any preferences you voluntarily share about your vehicle or care requirements.
- Technical data: IP address, device type, browser info, and cookies (anonymized).
2. How We Use This Information
- To respond to your inquiries and provide personalized service recommendations.
- To schedule appointments and process service requests for vehicle detailing or care.
- To improve our services and website experience.
- To share updates, promotions, or offers, only if you have opted in for communication.
3. Data Security & Retention
Your information is securely stored in compliance with GDPR and Swiss data protection regulations. We retain your data only as long as necessary for service-related reasons. Access is restricted to authorized personnel.
4. When We Share Your Data
We share your data only when absolutely necessary:
- With service providers involved in fulfilling your vehicle care requests (with consent).
- With secure IT providers (e.g., email or hosting services).
- With legal authorities when required by law.
5. Cookies & Site Analytics
Our website uses cookies to enhance user experience and collect anonymous analytics. You can adjust your cookie preferences through your browser settings at any time.
6. Your Rights
- Request access to the personal information we hold about you.
- Correct or update your personal details.
- Request deletion of your data (where legally applicable).
- Withdraw consent for marketing communications.
- File a complaint with the Swiss data protection authority.
7. Policy Updates
This policy may be updated occasionally. We will always publish the latest version on this page with the effective date.
8. Contact Us
If you have any questions about how we use your data, please reach out:
📍 Untere Bahnhofstrasse 42, Campascio, 7748, Switzerland
📧 [email protected]
📞 +41 81 581 42 44